| Customer Service Representative ID:601173 Posted: Thursday, July 22, 2010 | Company Name: | Motion Global International | Company Type: | Company (Direct Hire) | | Industry: | Customer Service | | Career Level: | Entry Level | Contract Type: | Full-Time | | Country: | China | City /State: | Shanghai | This Job requires that applicants reside in China in order to apply | | Salary: | RMB 1 - 1 / Month negotiable also based on other languages spoken and experience level |
Language Requirements English - 英文 - Native Level
|
Job Details
Customer Service Representative
- Superior Product Range – Fast Growing
International Company
- Young, Hard Working Open Minded
Directors and Management Team
- Great Hands On
Opportunity
- Multi-cultural working environment
Motion Global is an Australian owned E-Retailing Company with a
specialty in Designer Products. With over 10 years unrivaled
experience in Direct Marketing, Motion Global combines IT Technology
and Global Product Distribution to continue its exponential growth.
With an internal culture of Best Practice, Motion Global manages all
aspects of its operations in-house including: Information
Technology, Web Design, SEO Marketing, Customer Service, Logistics,
Product Development and Procurement.
With a presence in over 5 countries, the Company has over 30 staff
and is currently aggressively expanding its Asian headquarters
located in Shanghai. Working with famous brands such as Prada,
Gucci, Dior etc. our core operations lie within the designer goods
industry focusing on North American and European Markets.
Motion Global offers an attractive self-development
environment as well as experience across a range of disciplines.
With a culture that fosters promotion from within, a unique
opportunity awaits those seeking to make a difference and be noticed.
We are seeking a Customer Service Representative to join our team.
Reporting directly to the Operations Manager you will be involved in
handling our retail customers.
Your role will include:
- Dealing with ongoing customer service inquiries via phone,
email or live support
- Dealing with unhappy customers or escalated matters to
resolve disputes in a satisfactory manner
- Attending weekly training on various customer service and
operational topics
The candidate will have the following competencies
- Have strong communication skills
- Have very strong attention to detail and be able to work
to deadlines
- Be a lateral thinker and self starter with mature &
balanced reasoning
- Have a positive attitude with a genuine desire to move
forward in career
- Tenacious can do, make it happen, street wise attitude
- Have excellent time management & documentation skills
- Fluency in English, other languages (esp European) is a bonus
- B2C Customer Service Experience a bonus
- Authorised to work in China/Shanghai
To apply for this position please provide the following
upon application – quoting CSR1:
- Cover Letter with expected income
- Resume
- At least 2 referees contact information
Please feel at
ease to visit our company website: www.motionglobal.com
|
| Company Profile 
Motion Global International Motion Global is an Australian owned E-Retailing Company with a
specialty in Designer Products. With over 10 years unrivaled experience
in Direct Marketing, Motion Global combines IT Technology and Global
Product Distribution to continue its exponential growth. With an
internal culture of Best Practice, Motion Global manages all aspects of
its operations in-house including: Information Technology, Web Design,
SEO Marketing, Customer Service, Logistics, Product Development and Procurement.
With a presence in over 5 countries, the Company has over 30 staff and
is currently aggressively expanding its Asian headquarters located in
Shanghai. Working with famous brands such as Prada, Gucci, Dior etc. our
core operations lie within the designer goods industry focusing on North
American and European Markets. Motion Global offers an attractive
self-development environment as well as experience across a range of
disciplines. With a culture that fosters promotion from within, a unique
opportunity awaits those seeking to make a difference and be noticed. |
